The Clean Energy Council (CEC) is the peak body for Australia’s clean energy industry. Authorised by the Australian Competition and Consumer Commission (ACCC), the CEC Solar Retailer Code of Conduct is a way for solar companies to show their commitment to good business practices and improving standards in the solar industry.
Harvey Norman Commercial Division Solar® firmly believes in the CEC Code of Conduct and has built rigorous processes to uphold its merit.
A Sustainable Construction Industry
We do not engage in any misleading marketing practices
Our solar consultants act ethically at all times
We equip our clients with the information they need to make educated decisions
We adhere to all existing legislation and regulations, including cooling-off periods, cancellations and refunds
We provide our customers with detailed documentation
We take full accountability for the actions of any subcontracted parties
We respond to complaints in a timely, transparent manner
We offer a minimum 5 years warranty on our products and installation services
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